loyalty program Archives - Inside Retail

Retailers cannot ignore consumer concerns over data privacy

Most consumers know retailers collect their personal data, but want greater transparency.

David Jones launches loyalty program

The launch of David Jones Rewards marks a significant expansion of the retailer’s loyalty offer.

Flybuys tops loyalty programs, but Woolworths narrows lead

Myer One falls off list, while Mecca Beauty Loop jumps on.

Tony Bianco relaunches loyalty program based on experiences

Benefits include a personal concierge for top members.

Aldi pokes fun at loyalty programs, but they’re rapidly changing

The retailer is dissing loyalty programs now, but give them a few years.

The pitfalls of loyalty programs

Ambiguous goals, potential fraud and massive amounts of data – developing an effective loyalty program is easier said than done.

Retailers get behind new app-based loyalty program

Retail First rolls out centre-wide customer loyalty program.

Coles tops loyalty list

Consumers buy more from retailers with loyalty programs than those without, industry report finds.

The changing loyalty game

The definition of “loyalty program” has evolved dramatically. And digital media is again redefining what loyalty means and how it applies to business.