Customer articles - Inside Retail Australia

Workforce IR Pro

What’s driving China’s booming companionship economy?

Reuters

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How Patagonia turned a trademark dispute into a PR crisis

Stephanie Caite Chadwick

Workforce IR Pro

The sales floor has been reset. Now what?

Nick Gray

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Strategy IR Pro

How Costco keeps winning despite global headwinds

Fuel sales, digital personalisation and membership growth helped Costco deliver double-digit revenue growth in its latest quarter.

Michael Baker

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Inside the ‘Thai Helps Thai’ back-to-school campaign

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Why Platypus’ new loyalty scheme promotes free gigs over discounts

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IGA creates ‘chief chatty officer’ role to ‘genuinely make someone’s day’

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Your next customer might be an AI agent. Is your storefront ready?

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