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Why it’s time to bring back the social side of shopping

Social shopping, while existing in the digital world of Facebook, Instagram and influencers, has a different meaning in ...

For the pandemic-hit fashion industry, the future is digital

Riskified’s E-commerce Fashion Report 2021 explores the dynamics of the post-2020 fashion industry, delving into the new...

Beyond gender: How Lego’s push for ‘inclusive play’ reflects social change

The toy brand's promise to remove gender stereotypes from all its marketing going forward is likely to appeal to younger...

Retail is back, but have your customers changed?

With New South Wales-based retailers opening their doors to shoppers and Victorian businesses set to follow, Australian ...

Vaccines and values: The political battlefield facing retailers right now

Regardless of where retailers stand on vaccines, reopening in NSW is going to be an awkward process that’s guaranteed to...

For men, online shopping is ‘a lot more functional’, Politix finds

Richard Dalke, Politix’s head of marketing, shares how the brand's online offer has been tailored for men.

Opinion: Do consumers really shop in the name of love?

Brand love is associated with positives like customer loyalty. But does it generate those outcomes or is it just somethi...

New report reveals four shopper trends that will be key to success in 2022

ShipStation and Inside Retail have released a research report, Making The Difference: Leveraging four key shopper behavi...

Pent-up shoppers jump onboard retail’s Freedom Day reopening

Images of customers lining up at midnight openings for Kmart stores and queueing for their first haircut in some time ar...

Brands set sail with Sydney Opera House on Global Goals partnership

Brands are collaborating with the iconic Australian institution on interactive experiences in the soon-to-open Centre fo...

Mirvac finds a good fit with social fashion app Mys Tyler

Alongside a strategic investment, the Australian property group is partnering with the social-commerce start-up on shopp...

3 things to know about the retail contact centre of the future

In its latest report, Talkdesk Research™ focused on retailers’ challenges in driving growth through strong CX and the in...

Accent Group commits $450,000 to mental health

“We are experiencing unprecedented levels of mental health issues due to pressures of the Covid-19 pandemic,” said Danie...

How to walk the fine line between privacy and personalisation

To make the most of what you collect from your customers, you must understand what value personalisation holds for them,...

Factory Buys: case study of the importance of online reviews

As a consumer in today’s world, one of the main avenues of trust is through product reviews.