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Robert Stockdill

Robert Stockdill is a journalist, editor and former publisher with more than 30 years of experience across five countries, the majority of those focusing on the retail industry. His style has built upon award-winning success in news and features in the print media to leadership in digital communication, spanning news websites, social media, magazines, brochures, and contributing to books. A veteran of a dozen study tours spanning the US, Europe and greater Asia, Robert has a deep international understanding of modern omnichannel retail industry brands, chains and issues.

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The AI revolution is just beginning: How Agentic AI will transform CX

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Forget KoLs: Embrace the rise of micro- and nano-influencers

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Liquidation sale response sparks optimism for Jeanswest’s online-only future

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Retail groups say Federal Budget falls short on business support

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Jeanswest collapses – all stores to be closed

Supermarkets and ARA defend industry after ACCC inquiry findings

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Incoming KMD Brands CEO to start work on March 24

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‘Landmark year’: Strong fourth quarter helps Kontoor Brands exceed FY forecast

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Mosaic Brands receivers to close down Noni B, Millers

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Behind Documents’ path to luxury fragrance leadership in China

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Where retailers are most commonly falling short in CX

How are Australian online retailers delivering on CX? New Index will reveal all

Returns: the silent killer of profits or a tool to build customer loyalty?

Ikea seals three-year contract with Australia Post to deliver small parcels

Decathlon Hong Kong is offering lifetime returns. Here’s why it makes sense

How retailers can prioritise the delivery touchpoints shoppers expect