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Retailers warned after luxury hotel caught breaching card surcharge laws

Harry Booth
Openings & closings IR Pro

The purpose of retail trials and what Swaggle reveals about strategy shifts

Tahlia Whitfield
AFC NMS
Strategy

Fashion Council, RM Williams table ‘globally competitive’ fashion strategy

More than 300 stakeholders contributed to the consultation on the strategy.

Harry Booth
Fashion & accessories

Country Road parent Woolworths Holdings names new CEO

Roy Bagattini will be succeeded by Sam Ngumeni, a 30-year veteran of the company.

My Nguyen
Customer

Sydney, Melbourne have them: Why does Hobart not have a Chinatown?

The Conversation
Strategy IR Pro

Why Dick’s Sporting Goods’ Q4 results reflect Foot Locker’s growing pains 

Nicole Kirichanskaya
Strategy IR Pro

How Inditex turned retail discipline into €39.9 billion in sales

Tong Van

How ECDB is bringing transaction-level transparency to global e-commerce trends

Inside Retail & ECDB
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Strategy

Fashion Council, RM Williams table ‘globally competitive’ fashion strategy

Harry Booth
Pet supplies

Coles makes ‘tough decision’ to close pet retailer Swaggle

Harry Booth
Regulatory

Lululemon repentant after $702,000 fine for email breaches

Harry Booth
Oz Hair & Beauty Health & beauty

Oz Hair & Beauty passes $100m revenue, celebrates store milestone

"We’ve grown store by store, prioritising capability over speed."

Harry Booth

Publications

Stores

Openings & closings IR Pro

The purpose of retail trials and what Swaggle reveals about strategy shifts

Tahlia Whitfield
X-Golf Morley
Sports & adventure

Morley local to open $2 million X-Golf venue this month

Sean Cao
Collins Foods KFC restaurant
Openings & closings

Collins Foods pushes ‘compelling’ German expansion

Harry Booth

Case Study

Transforming retail with ease

How retail giant Brand Collective consolidated 19 brands onto Shopify

Brand Collective
Transforming retail with ease

How Blue Illusion is enhancing shopper experience with omnichannel tools

Blue Illusion

Videos

Retail Transformers

‘Decision fatigue’ has broken shopping. Stitch Fix’s Debbie Woloshin has a fix

  • 19m38s
Kelly Cook - CEO, David's Bridal
Retail Transformers

How Kelly Cook is reshaping David’s Bridal with an experience-first mindset

  • 19m 38s

Digital

Paying by card Regulatory

Retailers warned after luxury hotel caught breaching card surcharge laws

Meanwhile, the RBA’s review into card surcharges is expected to conclude sometime this month.

Harry Booth
Marketing IR Pro

How can long-tail landing pages cut digital ad spend?

Rachel Harvey
Regulatory IR Pro

Why retailers can’t escape responsibility for AI chatbots

Stephanie Caite Chadwick
Strategy IR Pro

How resilient Costco is sustaining growth despite tariffs and expansion

Michael Baker

Business

Paying by card
Regulatory

Retailers warned after luxury hotel caught breaching card surcharge laws

Harry Booth
A row of buildings in Hobart that were built in the early 20th century.
Customer

Sydney, Melbourne have them: Why does Hobart not have a Chinatown?

The Conversation
An interior shot of a Dick’s Sporting Goods store.
Strategy IR Pro

Why Dick’s Sporting Goods’ Q4 results reflect Foot Locker’s growing pains 

Nicole Kirichanskaya
AFC NMS
Strategy

Fashion Council, RM Williams table ‘globally competitive’ fashion strategy

Harry Booth
Zara
Strategy IR Pro

How Inditex turned retail discipline into €39.9 billion in sales

Tong Van

Resources and downloads

Dive into our free retail resource hub - the home to industry reports, guides, annual lists and more.

The peak season divide: The best and worst of CX

The peak season retail battle is won on experience, not just price. This report reveals exactly where Australian shopper...

Download Now

Loyalty programs: Rewritten by the people who use them

Discover the cutting-edge strategies from loyalty and CX leaders at Myer, David Jones, The Iconic, Officeworks & mor...

Download Now

Retail’s new gold standard

Blending AI and authentic care into customer journeys. Hear how Princess Polly, Marks & Spencer and Jurlique have em...

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Top 50 people in e-commerce 2025

Inside Retail and partner Australia Post are thrilled to announce the Top 50 people in e-commerce. It’s our 10 yea...

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Careers

Fashion & accessories

Country Road parent Woolworths Holdings names new CEO

My Nguyen
Food & beverage

Chatime lures Guzman y Gomez executive to marketing role

Sarah Stowe
Strategy IR Pro

Levi’s new Asia MD on the next chapter of growth in East Asia Pacific

Tong Van
Leadership IR Pro

From beach waves to global shelves: Tara Simich’s Mermade rise

“What will create the most impact?” Tara Simich leads Mermade by that rule.

Tahlia Whitfield

PODCASTS

Sectors

Country Road parent names new CEO-1
Fashion & accessories

Country Road parent Woolworths Holdings names new CEO

My Nguyen
AFC NMS
Strategy

Fashion Council, RM Williams table ‘globally competitive’ fashion strategy

Harry Booth
Zara
Strategy IR Pro

How Inditex turned retail discipline into €39.9 billion in sales

Tong Van
X-Golf Morley
Sports & adventure

Morley local to open $2 million X-Golf venue this month

Sean Cao
Louis Vuitton’s LV The Place in Bangkok.
Strategy IR Pro

Why confidence is now at the heart of Asia’s luxury market

Matthias Weiskopf
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