Heather McIlvaine
Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.
From the author
Why Poshmark’s CEO believes the future of retail is social
In this Q&A with the founder and CEO of Poshmark, we learn what’s behind the resale boom, and why shopping is inherently...
Feb 23, 2021
Inside the union’s report of the culture of harassment at JB Hi-Fi
RAFFWU has published a report detailing claims of gender discrimination and sexual harassment at JB Hi-Fi.
Feb 22, 2021
Meet the Zara of Southeast Asia
Thai womenswear brand Pomelo has big plans to beat Zara, H&M and Uniqlo at their own game. Here’s how.
Feb 22, 2021
“We’re a bookstore”: How retailers got caught up in Facebook’s news ban
Booktopia has lost touch with over 130,000 Facebook fans as part of the social network's controversial news ban.
Feb 19, 2021
Poshmark has just launched in Australia and says it’s “only the beginning”
Fresh off a listing on the NASDAQ, this US-based platform has big international expansion plans.
Feb 18, 2021
How retailers around the world are supporting the vaccine rollout
From shopping malls in Japan to pharmacies in Australia, the retail industry is stepping up to help vaccinate the world ...
Feb 16, 2021
Here’s what retail leaders think about Victoria’s snap lockdown
Several CEOs expressed disappointment in the backtrack, but said they’re better able to cope with last-minute lockdowns ...
Feb 15, 2021
Here’s what 4 retail experts had to say about H&M’s store closures
The consolidation of the Swedish fast fashion giant’s Australian store footprint isn’t surprising. Here’s why.
Feb 11, 2021
How the world’s largest health and beauty retailer is going after Gen Z
Hong Kong's A.S. Watson has just unveiled a two-hour delivery service as part of a big investment in digital.
Feb 10, 2021
‘Now is the time to bring capital in’: BikeExchange CEO talks IPO
BikeExchange is the latest online retailer to list on the ASX. CEO Mark Watkin explains why.
Feb 9, 2021
How Lancome’s new virtual pop-up is ‘the next big thing’ in beauty tech
The luxury beauty brand’s virtual flagship merges the worlds of science, beauty and technology.
Feb 8, 2021
What Google Singapore learned about e-commerce during the pandemic
As the home of Southeast Asia’s biggest e-commerce companies, Singapore shopping trends are a good indicator of where on...
Feb 5, 2021
Wes Blundy eyes plus-size bra market in the US
Fresh off an acquisition, the founder of Curvy sees a big opportunity to expand in the US.
Feb 3, 2021
Inside the ‘huge untapped potential’ of Southeast Asia’s e-commerce market
Global brands have long overlooked Southeast Asia’s e-commerce market. Here’s why that’s starting to change.
Feb 2, 2021
From illustrator to entrepreneur: The rise of affordable art
Dominique Gauci is set to triple her business this year, off the back of soaring demand for her digital portraits.
Jan 29, 2021
“They’re looking at their business and saying, ‘I don’t need that store’”
Here’s why L’Occitane’s US subsidiary filed for Chapter 11 bankruptcy.
Jan 28, 2021
Why more businesses are backing Change the Date
In 2020, businesses committed to do more to stamp out racism. Now, efforts to change the date of Australia Day seem to b...
Jan 25, 2021
How this German mattress brand is helping people sleep smarter
With a presence in 26 countries, Emma is the world’s leading online mattress brand, and it’s just getting started.
Jan 22, 2021
How online retailers have unwittingly fuelled far-right extremists
Disturbing products have been found on Amazon and Etsy, and they're just the tip of the iceberg.
Jan 21, 2021
Where art meets fashion: Country to Couture comes to Melbourne
Indigenous design is underrepresented in Australian fashion. This annual event is working to change that.
Jan 19, 2021
