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Heather McIlvaine

Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

Why Poshmark’s CEO believes the future of retail is social

In this Q&A with the founder and CEO of Poshmark, we learn what’s behind the resale boom, and why shopping is inherently...

Inside the union’s report of the culture of harassment at JB Hi-Fi

RAFFWU has published a report detailing claims of gender discrimination and sexual harassment at JB Hi-Fi.

Meet the Zara of Southeast Asia

Thai womenswear brand Pomelo has big plans to beat Zara, H&M and Uniqlo at their own game. Here’s how.

“We’re a bookstore”: How retailers got caught up in Facebook’s news ban

Booktopia has lost touch with over 130,000 Facebook fans as part of the social network's controversial news ban.

Poshmark has just launched in Australia and says it’s “only the beginning”

Fresh off a listing on the NASDAQ, this US-based platform has big international expansion plans.

How retailers around the world are supporting the vaccine rollout

From shopping malls in Japan to pharmacies in Australia, the retail industry is stepping up to help vaccinate the world ...

Here’s what retail leaders think about Victoria’s snap lockdown

Several CEOs expressed disappointment in the backtrack, but said they’re better able to cope with last-minute lockdowns ...

Here’s what 4 retail experts had to say about H&M’s store closures

The consolidation of the Swedish fast fashion giant’s Australian store footprint isn’t surprising. Here’s why.

How the world’s largest health and beauty retailer is going after Gen Z

Hong Kong's A.S. Watson has just unveiled a two-hour delivery service as part of a big investment in digital.

‘Now is the time to bring capital in’: BikeExchange CEO talks IPO

BikeExchange is the latest online retailer to list on the ASX. CEO Mark Watkin explains why.

How Lancome’s new virtual pop-up is ‘the next big thing’ in beauty tech

The luxury beauty brand’s virtual flagship merges the worlds of science, beauty and technology.

What Google Singapore learned about e-commerce during the pandemic

As the home of Southeast Asia’s biggest e-commerce companies, Singapore shopping trends are a good indicator of where on...

Wes Blundy eyes plus-size bra market in the US

Fresh off an acquisition, the founder of Curvy sees a big opportunity to expand in the US.

Inside the ‘huge untapped potential’ of Southeast Asia’s e-commerce market

Global brands have long overlooked Southeast Asia’s e-commerce market. Here’s why that’s starting to change.

From illustrator to entrepreneur: The rise of affordable art

Dominique Gauci is set to triple her business this year, off the back of soaring demand for her digital portraits.

“They’re looking at their business and saying, ‘I don’t need that store’”

Here’s why L’Occitane’s US subsidiary filed for Chapter 11 bankruptcy.

Why more businesses are backing Change the Date

In 2020, businesses committed to do more to stamp out racism. Now, efforts to change the date of Australia Day seem to b...

How this German mattress brand is helping people sleep smarter

With a presence in 26 countries, Emma is the world’s leading online mattress brand, and it’s just getting started.

How online retailers have unwittingly fuelled far-right extremists

Disturbing products have been found on Amazon and Etsy, and they're just the tip of the iceberg.

Where art meets fashion: Country to Couture comes to Melbourne

Indigenous design is underrepresented in Australian fashion. This annual event is working to change that.

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  • Unlimited access to news,insights and opinions
  • Quarterly and weekely magazines
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  • Exclusive masterclass access.Part of Retail Week 2021