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Heather McIlvaine

Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

Leadership

Q&A: Why it’s a great time to work in books

General manager of Dymocks’ iconic flagship in Sydney Jon Page says putting books in the hands of readers is the best pa...
Management

Inside Larry Kestelman’s plans for PAS Group

The highly successful entrepreneur has a new project: turning around the struggling fashion business. Here’s how he plan...
Sustainability

How Allbirds is making t-shirts out of crab shells

The sustainable shoe brand isn’t done disrupting the fashion supply chain. Last week, it unveiled a new clothing collect...
Management

Will 2020 be the year Singles’ Day goes global?

Why China’s version of Black Friday is gaining traction with brands and consumers around the world.
Image of Everlane storefront
Sustainability

Everlane’s international GM talks growth in China

Here’s how the popular US fashion brand is approaching one of its fastest growing markets.
Members

Here’s how Black Friday will be different in 2020

Discounts will spread over more days, technology will manage queues - and there will be a lot of online shopping.
Sustainability

Why Sass & Bide is investing in stores when others are cutting costs

The designer fashion label has invested in tech for a new, showstopping window display.
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Management

How to survive in turbulent times, according to a Barnes & Noble exec

Kacey Sharrett, Barnes & Noble’s VP of e-commerce and digital, has faced some pretty turbulent times in her retail caree...
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Management

On the ballot: How brands could make a difference in the US election

Thousands of companies have pledged to give their workers paid time off to vote in the upcoming presidential election. H...
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Gifts & toys

The Kiwi brand, the Korean customer and the US$500,000 order

In 2015, Wishbone Design received a huge order from a single customer. Here’s what happened next.
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Data & analytics

Are retailers falling behind on AI adoption?

A new report from Google Hong Kong shows a discrepancy between AI readiness in retail and other sectors. Here’s why.
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Pureplay

VIDEO: Catch founder Gabby Leibovich shares his story

How the entrepreneur grew Catch into one of the country's biggest e-commerce companies.
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Sustainability

Analysis: Why resale is here to stay

With buy-in from major brands including Gucci and Levi’s, fashion resale is no longer a niche market. Here’s what you ne...
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Sports & adventure

Accent Group has a vision for the future, and it’s not focused on footwear

Having conquered shoes, the owner of The Athlete’s Foot now wants to grab a share of the broader performance market.
a headshot of a blonde woman with a great blue shirt on
Leadership

Q&A: How I use content to create a community at The Outnet

A fun chat with head of content Claudia Mahoney on creating a community of customers and what we’ll be wearing post-Covi...
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Sustainability

VIDEO: How Le Specs is reinventing its products for a brighter future

The eyewear giant has a new collection of sunglasses made from grass. Creative director Hamish Tame explains how.
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Pureplay

“Pretty wild”: Kate Morris reflects on Adore Beauty’s IPO

Why going out on investor roadshows was an “eye-opening” experience for the beauty business founder.
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Sports & adventure

How this Kiwi maternity activewear brand beat Nike to the punch

New Zealand brand Cadenshae is several steps ahead of Nike, which launched its first dedicated maternity collection, Nik...
Management

Why Harrolds’ MD is running for Melbourne City Council

Mary Poulakis wants to change consumers’ perception that shopping in the CBD is “too hard”.
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Supply chain

Boohoo scandal reveals the problem with fast fashion

Boohoo has promised to do more to prevent exploitation in its supply chain. But why is it happening in the first place?