Heather McIlvaine
Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.
From the author
Kmart’s next turnaround? Digital
Analysts see the retailer’s recent partnership with Catch as a much-needed boost to its digital capabilities.
Jan 18, 2021
Q&A: How US celebrity Teyana Taylor found her perfect fit in fashion
We chat with the new creative director of women's fashion brand Pretty Little Thing.
Jan 15, 2021
What’s driving Menulog’s triple-digit growth streak?
The business is riding high on the combined forces of Covid-19 and Snoop Dogg.
Jan 15, 2021
How travel bans will impact luxury retailers this Lunar New Year
Chinese consumers account for a significant portion of the global luxury market. What will happen when they stay at home...
Jan 11, 2021
Why Pomelo is betting big on stores in Southeast Asia
The fashion e-commerce business wants to double its store count this year. Here’s the data-driven reason why.
Jan 6, 2021
Superette co-founder Rickie Dee reflects on 2020’s ‘wild ride’
We catch up with the founder of one of New Zealand’s most successful designer fashion businesses.
Jan 4, 2021
‘We’re here for the long run’: Foreo CEO talks future plans
Building digital competence internally and co-creating products with customers are just some items on the agenda.
Jan 4, 2021
Retail Lab: Inside Grown Alchemist’s holistic new store concept
Clean skincare brand Grown Alchemist has opened its first bricks-and-mortar store, and it’s like nothing else on the mar...
Dec 22, 2020
Why Arc’teryx is taking a ‘less is more’ approach to product mix
The Canadian outdoor brand is prioritising versatility and simplicity in its product mix to help customers buy better.
Dec 18, 2020
How City Chic’s IT team contributes to its omnichannel success
Ensuring stores have a solid internet connection is harder than it sounds in a world of BNPL and click-and-collect.
Dec 15, 2020
The ‘missing’ ingredient at APG & Co, according to the new CEO
Martin Matthews sees a big opportunity for brand storytelling at Sportscraft, Saba and Jag.
Dec 14, 2020
VIDEO: A behavioural scientist shares WFH productivity tips
Dr. Juliette Tobias-Webb shares tips for maintaining productivity when working from home.
Dec 11, 2020
What Style Capital’s investment means for Zimmermann
With new funding from an Italian private equity firm, the luxury fashion label is gearing up for global expansion
Dec 11, 2020
Q&A: How I went from wrestling to bridal fashion
We chat with Kyha CEO and designer Claire Murphy about her life before she entered the world of bridal fashion.
Dec 11, 2020
‘Southeast Asia is the future’: Apex CEO talks global growth
Bangladeshi footwear giant Apex has opened its first international store in Nepal, and it’s just the beginning for the a...
Dec 9, 2020
What we learned from the 20 Coolest Retailers this year
From courageous decision-making in the face of the pandemic, to caring for the planet, here are five key takeaways from ...
Dec 7, 2020
VIDEO: Why the future of retail is all about personal connection
Here's how Livia Wang believes retailers can recreate the intimate nature of in-store visit online.
Dec 4, 2020
Why forward-thinking retailers are finally becoming more inclusive
Kmart has just joined a growing list of retailers offering products for people with disabilities.
Dec 3, 2020
Shock but not surprise: Topshop-owner’s collapse was ‘a long time coming’
Arcadia Group has just become the UK’s biggest corporate casualty of Covid-19, but analysts say its troubles started lon...
Dec 1, 2020
Inside the ‘arms race’ of anti-Black Friday campaigns
How brands are following in the footsteps of REI and Patagonia to get consumers to buy less.
Nov 25, 2020
