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Heather McIlvaine

Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

Why Nike is putting used sneakers back on the shelf

The US sportswear giant has just entered the booming resale market with the launch of Nike Refurbished.

Heaven sent: How Marc Jacobs is tapping into gender-fluid fashion trends

The designer has just opened the first store for his new, polysexual streetwear label Heaven.

Berlei bra design is cultural appropriation, Aboriginal artists say

The lingerie brand has apologised for what it says was an innocent mistake. But in 2021, should it have known better?

‘Innovation is happening faster than ever before’: Richard Umbers

The real reason retail has entered a golden age of innovation. It's not what you think.

From startup to $600 million: Behind the Culture Kings acquisition

Here's why a US-based digital platform just acquired a stake in the Aussie streetwear business.

Peter Birtles’ advice to retailers: “Be steadfast and brave”

An in-depth interview with the former CEO of Super Retail Group about omnichannel, sustainability and diversity.

Benefits of pureplay outweigh marketplaces, retailers say

Retail leaders recently debated the pros and cons of selling on marketplaces. Here’s what they had to say.

Retailers urged to adapt to delivery ‘revolution’

The CEO of same-day delivery provider Sherpa says retailers need to make changes at the store level.

Why the fashion from Schitt’s Creek is ‘simply the best’

Five key takeaways from a conversation with the award-winning television series' costume designer.

Best retail vendors revealed at VIP Awards

Shopify Plus, Marketplacer and CouriersPlease were some of the big winners at last night’s industry event.

Meet the Aussie women making beauty more inclusive

Offering foundations to suit all skin tones sounds like a no-brainer. Here's why progress has been so slow

‘Always been there’: What retailers need to know about anti-Asian racism

Covid-19 has caused a rise in anti-Asian racism. Here's what retailers can do about it.

Surf’s up: How Rip Curl offset the impact of store closures, travel bans

Strong demand for surf products helped Rip Curl's owner Kathmandu Holdings lift its first-half sales despite the ongoing...

Beauty junkies unite: The thinking behind Adore Beauty’s new loyalty program

Increasing customer loyalty is a no-brainer. But launching a loyalty program is harder than it looks.

‘My most diversified range yet’: Leona Edmiston looks beyond the wrap dress

After 20 years of frocks, the Australian designer has launched her first range of pants and knitwear.

Up to 100 new stores: Harris Scarfe CEO reveals bold vision

From designer fashion to digital investment, here's how the once-struggling department store plans to grow.

Inside Peloton’s plan to take at-home workouts global

We chat with the connected fitness company's international MD about international expansion and whether the connected f...

Why H&M is calling this virtual pop-up book its “most innovative” event

The fashion giant has marked the launch of its latest designer collab with a virtual event unlike any other.

VIDEO: How Andie is taking the pain out of swimsuit shopping

From poor fit to high prices, here's how the founder of Andie is fixing the experience of buying a bathing suit.

How retail veteran Launa Inman is transforming Melbourne Fashion Festival

The ex-MD of Target Australia and Officeworks talks digital runways, sustainability and supply chain.