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Nick Gray

Nick Gray is the Founder & CEO of IGU Global, a Sydney-based retail strategy consultancy. With 25 years across Nike, Adidas, Diesel, Sneakerboy and Westfield, Nick works with founders and leadership teams on retail strategy, emotional intelligence and brand clarity in an AI-accelerated world. Recognised as a Top Retail Expert 2026 by Rethink Retail.

More from Author

Departamento store interior

Why a nice room is not a brand

Christmas shoppers.

Why Christmas retail is won before Black Friday

Woman wearing smart camera glasses.

Why smart glasses are creating a new trust problem for retailers

Green Apple iPhone in retail packaging.

Luxury is teaching the same lesson to every retailer

Ford workers assemble a vehicle.

Why Ford now believes veteran knowledge is essential to optimise AI

Nike FlyEase football boot.

Is your store overwhelming customers?

Sneakerboy storefront exterior.

The sales floor has been reset. Now what?

Shopper holding receipts.

What Australia’s new spending mindset means for retailers

Dyson air purifier beside sofa.

Why bad product reviews will soon destroy your best marketing efforts

Retail worker using tablet in clothing store.

Use AI to work with humans – not replace them

ChatGPT search interface.

Why it’s time to shift your plans from winning attention to trust

Nike Air Jordan 1 V.A.A. sneaker.

Where does Nike go after its Virgil Abloh revival?

Haircare products on retail shelf

Why is buying easier but choosing harder?

Retail

Why faster retail is no longer a competitive advantage

Security cameras

What ‘anti-theft’ clothing reveals about consumers – and our world

Christmas sale

Retail’s threat this season isn’t sales – it’s temptation

Melbourne's Block Arcade

When the AI wave crashes: What history, behaviour and markets tell us

Bombas socks

Why Bombas is bringing empathy back to the store

Image of Lululemon logo outside store.

What Lululemon’s crisis teaches every growth-obsessed brand

Group of Young Adults Using Smartphones Outdoors

What this subtle shift in July spending could signal about the future of retail