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virtual reality

Beauty in 3D: Behind the creation of Charlotte Tilbury’s virtual store

British beauty brand Charlotte Tilbury is driving digital connections with consumers through virtual store.
Customer Making Contactless Payment For Shopping At Checkout Of

Aussies’ commitment to SME retailers potentially worth $1bn at Christmas

Australians could deliver an estimated $1.12 billion to the small-business sector by buying just one more gift from the...
home hair colour

Can at-home beauty services survive beyond the pandemic?

Home hair colour brands confident that DIY beauty services are here to stay.

Dan Murphy’s introduces online queue tracking so customers can plan visits

The web tool uses real-time data to show customers how long a queue is likely to be – or if there is one
Aliexpress

How shoppertainment is fuelling the growth of AliExpress

AliExpress’ director for social commerce shares how live streaming is changing the way people shop.

Opinion: The new secret to post-Covid retail success

In order to lure in customers in this new world, physical retailers need to focus on their in-store experience. It coul...

Opinion: When retail meets virtual reality

The pandemic has kickstarted some retailers into embracing new technologies to connect with customers.

A plea to customers: ‘Tis the season to cut us some slack

Before you whip out your phone to write up a negative review of a retailer, think twice.

Conscious consumerism could break the camel’s back this Christmas

With retailers looking to bring in more customers this holiday, will they be held accountable to a year of layoffs and p...

Q&A: How Vinomofo has built a community in Singapore

Even during the pandemic, this Aussie wine retailer has continued to grow its tightknit customer base of ‘mofos’ in Sing...

Why forward-thinking retailers are finally becoming more inclusive

Kmart has just joined a growing list of retailers offering products for people with disabilities.

Smashing stereotypes: Lovehoney partners with disability start-up Handi

The two businesses plan to open up society's conversations around disability and sexuality with their new collaboration.

Analysis: The reality of augmented reality

Since Covid, more retailers have begun experimenting with AR. But is it all it cracked up to be?

Retail news around the globe

The EU supports the New Cotton Project; Gap falls short of quarterly profit and other global retail news.

Startup roundup: How we’re reinventing accessibility

From adult toys to braille e-books, these innovative businesses have created new products aimed at people with disabilit...

Inside the ‘arms race’ of anti-Black Friday campaigns

How brands are following in the footsteps of REI and Patagonia to get consumers to buy less.

What this year’s Christmas ads reveal about the state of retail

Purpose, price, or party? Here's what retailers think will drive shoppers to spend this holiday season.

Western Australians spend the most on sex toys

Western Australia truly is the land of endless exploration in more ways than one.

Ikea launches shoppable app that brings together lifestyle and data security

The app is billed as the first significant iteration of Ikea’s customer data promise.

Ritchies IGA launches app-based loyalty program

Ritchies’ loyalty mobile app will replace its existing loyalty program and focus on strengthening engagement both in and...