
From the author

Analysis: Is boring large format retail finally over?
Large-format retailers have made a name for themselves as high on function but low ambience and excitement. Thanks to Ik...
Apr 12, 2021

Why Coles, Woolies, Dan Murphy’s are ready for the next Facebook smackdown
While most retail brands might have escaped the wrath of the social network this time, they may not be so lucky in the f...
Mar 1, 2021

JB Hi-Fi and Super Retail: Here’s why they killed it in 2020
JB Hi-Fi and Super Retail Group emerged from the past year stronger than anyone could have anticipated. Here are the sec...
Feb 5, 2021

Opinion: What happens now that the gloss of online shopping has lost its shine?
With more people than ever shopping online and Christmas moments away, delivery delays are going to get worse before the...
Dec 9, 2020

Opinion: Is retail through the worst of the pandemic pain?
The Reserve Bank of Australia has predicted a positive September quarter and declared the end of the Covid-19 recession....
Nov 30, 2020

Opinion: Here’s how ‘value’ has changed for customers since Covid
Shoppers want to make sure they want to spend their money wisely, here's how smart retailers can tap into that.
Oct 16, 2020

Why offline advertising still matters
In a market that works on supply and demand, brands that invest in TV advertising will now find they are getting better ...
Sep 30, 2020

How to survive retail Armageddon
With the sector seemingly on the road to Armageddon, what weapons will you need in your arsenal to minimise the damage? ...
Aug 10, 2020

Four things retailers need to focus on now
Contributor Craig Flanders reveals what retailers should focus on in life after lockdown.
Jun 22, 2020

How brands can prepare for the ‘next normal’
Just when you were starting to get the hang of the COVID-19 regime, it’s time to shift to what
comes next.
May 11, 2020

Retail is detail and JB Hi-Fi is the master
There's never been a better time to take a closer look at successful retailers.
Mar 18, 2020

Why 2020 will be the year of retail market share wars
The key to surviving this year? Stealing market share from competitors.
Feb 10, 2020

Where does personalisation fit in your marketing strategy?
Should you ditch TV completely for personalised communications? Our contributor says no.
Nov 20, 2019

True brand purpose isn’t just about a noble cause
How to leverage purpose when you're not the next Patagonia.
Oct 28, 2019

The secret ratio behind the most effective ad campaigns
When it comes to building your brand, balancing the short and long term is crucial.
Oct 1, 2019

Why the key to nailing the ‘golden quarter’ is to keep things simple
Retailers must keep it simple to to succeed this 'silly season'.
Sep 4, 2019