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Craig Flanders

Craig Flanders is the CEO of Spinach, a full service, truly integrated agency with capabilities in advertising, strategic planning, digital, data and media.

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Consumer confidence just got a boost. How can you capitalise on it?

Can today’s consumers really have it good, fast and cheap?

Why smart retailers are preparing to be ‘on sale’ this Christmas

Do retailers have enough cash in the post-Covid coffers to stay afloat?

Can a Blundy-owned Best & Less take on Kmart and win?

Good, better, best: How Myer is winning during the ‘shift to thrift’

Bunnings is investing in new tech to benefit staff and customers. Image supplied

Bunnings’ pet play: a market-disrupting combination with impeccable timing

Why retailers and streamers are a match made in heaven

Are more discounts on the cards before Christmas?

Australia’s retail sales growth can’t last. Here’s how to prepare for it

Some businesses do well in uncertain times. Costco should be one of them

Experts discuss JB Hi-Fi's strong half-year financial performance. Bigstock

Will the war on inflation crash the JB Hi-Fi party?

Analysis: Why brands need to meet inflation with empathy

Ethics and empathy: It’s time to go hard on soft measures

Opinion: Is personalisation the new loyalty program?

Is now the time to go direct to consumer?

Analysis: Key takeaway from half-year results? Focus on consumer trends

What retailers can learn from the Bunnings data breach

Mindful consumption: The next consumer trend you should know

Are you ready? Revenge spending is on its way