About the author

Jonathan Reeve

Jonathan Reeve is a consultant and author who helps businesses to master the art of e-commerce fulfilment. He has worked in retail businesses on three continents for over 17 years and was part of the team that developed the operating model for Tesco.com.

Articles

Innovating through the pandemic

Five examples that prove the old expression: necessity is the mother of invention.

Online groceries during the pandemic – a solution?

How supermarkets could quickly ramp up online delivery.

What the first Amazon grocery store means for established retailers

Supermarkets are scrambling to keep up with Amazon’s bold moves.

Aldi pokes fun at loyalty programs, but they’re rapidly changing

The retailer is dissing loyalty programs now, but give them a few years.

Understanding Amazon’s revolutionary store format

The online giant’s latest retail brainwave has the potential to take customer interaction to a whole new level.

How to compete with Amazon

Here’s how Ebay, Catch and Wesfarmers could each compete with the online juggernaut.

Amazon’s in-car delivery: gimmick or game-changer?

As with most things Amazon, the move has attracted positive and negative reviews.

Twitter

Sarah & Sebastian's flagship store in Mosman, Sydney, looks more like a museum than your average jewellery shop. Ta… https://t.co/xQCMQlhrYL

36 mins ago

Julie Mathers is urging retailers and suppliers to switch to more sustainable shipping materials to cut out plastic… https://t.co/TGshVMAEZI

18 hours ago

Hugo Boss has launched an e-commerce site in Australia, and has big plans for the APAC region. We speak with local… https://t.co/Xs0mGye9mi

21 hours ago