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omnichannel

omnichannel Archives

H&M’s Cos launches reseller platform

H&M’s subsidiary Cos has launched a pre-owned fashion platform called Resell.
Kids jumping in the Kid Pod at the Nike House of Innovation store

Inside Nike’s latest House of Innovation

The sportswear giant's newest store in Paris focuses on offering customers a digitally-powered in-store experience.
Fashion & accessories

Fashion’s new world order

From dealing with the supply chain to forecasting future trends, clever players within the fashion industry are using te...
Pureplay

Is a Unicorn eating your lunch?

Contributor Rosanna Iacono examines 16 billion-dollar retail businesses, and what makes them so attractive to investors.
Omnichannel

Omnichannel retail: Is it really the answer?

Often seen as the holy grail of modern retail, omnichannel may not actually deliver the value that so many expect.
Omnichannel

Keeping up with the omnichannel shopper

Customers no longer think in terms of online and offline, so why should retailers?
Omnichannel

Newsflash: there’s no longer a retail status quo

Contributor Nathan Bush can't believe some people still dismiss e-commerce.

The case for swimming against the current

Why when everyone else is zigging, it's time to zag.
Stores

The new retail acronym you need to know

ROPO, or ‘research online, purchase offline’ is the latest buzzword.

Majority of consumers still prefer in-store shopping

Sixty-three per cent of Australians prefer the bricks-and-mortar experience.

Two million households to receive first eBay catalogue

The online marketplace is encroaching on bricks-and-mortars' territory.

The relationship between online and physical retail? It’s complicated.

What we can glean from the past Christmas trading season.

Here’s what the data says about the way we buy clothes now

The customer purchase journey is complicated.

The apocalypse has been cancelled

The death of traditional retail has been predicted with increasing grimness for years now. But the numbers and trends te...

Why Intelligent Fulfilment is the future of customer experience

How warehouse operations can become more intelligent.

Consistency is key for traditional retailers growing online

For Pillow Talk, adopting an omnichannel approach has been about evolving our offering based on our customers’ needs rat...

Out with the old, in with the new Cue

Fashion firm continues on journey to create seamless shopping experience.

Why is Myer so unlucky?

Stuart Bennie thinks it's time to park the technology mumbo jumbo for a while.

How to win the convenience war

In the battle to win the hearts, minds and wallets of consumers, the fight is over convenience.

Shape up your payments for growth

Sponsored: Rapid development and hunger for innovation is creating its own challenges.