From the author
Appointments of the week
The Reject Shop CEO steps down; Blooms the Chemist welcomes new COO; Dr Martens hires global creative director.
‘A fundamental shift’: Fashion Week celebrates plus-size design
Showcase for designers of clothes for curvier models highlights major opportunity for brands that embrace diversity, org...
Five minutes with Toys ‘R’ Us’ COO Lian Yu
We talked to Toys 'R' Us' chief operating officer to get an insight into the toy company's transformation.
“Nobody came in”: Apple retail pioneer Ron Johnson on success and failure
When most people think of Apple stores, they think of industry-leading design bolstered by the business’ amazing product...
“The soil needs to be fertile for change”: Inside Freedom’s transformation
When Freedom CEO Blaine Callard joined the business several years ago, he had a major task on his hands to transform the...
How pop-ups are driving international growth for Aussie fashion label Sir
We chat with Sir founders Nikki Campbell and Sophie Coote about their plans to bolster their overseas presence through p...
Let’s be real: Consumers want brands to walk the walk on sustainability
According to a new report from Inside Retail and Klarna, 69 per cent of shoppers have started with a new brand because t...
How fashion label Babyboo built a following of like-minded ‘badass’ women
We chat with founder Argylica Conditsis about the brand's commitment to an ethical supply chain, detailed and rigorous d...
The Dom’s Justin Seskin on the changes he’d like to see in fashion
Here, The Dom's Justin Seskin reveals the changes he’d like to see in the industry and what he’s learnt from his father,...
Sustainability and shopping: Here’s what customers really want from brands
Brands are under increasing pressure to take sustainability more seriously, as many shoppers are clear about their expe...
Kathmandu hires international team to lead expansion
Kathmandu has also set up showrooms across Germany, France, UK and Canada.
AusPost hires former Google MD in new CX role
Leonie Valentine previously worked at Google, CSL and Telstra with more than 25 years of experience in sales, marketing ...
Designer Carla Zampatti among Italian-Australians celebrated in SBS doco
The documentary features one of Zampatti’s last interviews before she passed away earlier this year.
Innovation and collaboration: Inside the evolution of Camper
As the brand adjusts to the new omnichannel world, ANZ country director Mawuse Ziegbe discusses what customers want, des...
Ginger & Smart enters Saks after wowing at Fashion Week
Local luxury womenswear label Ginger & Smart is taking its ‘relaxed couture’ to Saks Fifth Avenue in the US next month, ...
Former Auspost exec takes on role as Coles CTO
John Cox is just one of several senior leaders at Australia Post who have departed from the company recently, which The ...
Toys “R” Us promotes new COO, sells off local toy manufacturer
Yu was also previously general manager of Hobby Warehouse for eight years and general manager of Mittoni for 10 years.
‘Everyone is talented’: Why Ikea wants more businesses to hire refugees
Hiring refugees not only helps people find their feet in their new home, it can also improve company morale and lead to ...
An insider’s look into Afterpay Australian Fashion Week
After a tumultuous year, the much anticipated Afterpay Australian Fashion Week (AAFW) hit Sydney last week, marking the ...
“Impossible to ignore”: Witchery MD’s plans to capitalise on digital growth
Witchery MD Simon Schofield discusses the new bricks-and-mortar experience and the brand’s revitalised product range.
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