About the author

Jo-Anne Hui-Miller


I edit Inside Retail at Octomedia, where I manage the quarterly magazine and weekly newsletter. Inside Retail was first published in 1972 and covers industry news and trends in Australia and around the world.


Major US brands were asked to create new retail experiences in a recent hackathon

Here’s what happened next.

From the source: Felicity McGahan, Strandbags

A frank conversation with the CEO of Strandbags about her impressive career.

7 lessons Western retailers can learn from China

Insights from global retail experts at Euroshop 2020.

From the source: Tanya Tindall, Kailis

The GM of the Perth-based jewellery business on opening a new flagship.

Ritchies IGA creates ‘foodie paradise’ in $5m store revamp

CEO Fred Harrison talks growth and what he really thinks about Kaufland.

The Iconic’s bold vision for the future of retail

A Q&A with the online retailer’s CEO Erica Berchtold about diversity, ethics and sustainability.

5 luxury lessons retailers can learn from Maserati

We chat with COO Glen Sealey about what retailers from all categories can learn from the high-end brand.

Q&A with Showfields’ Tal Zvi Nathanel

From hiring actors to featuring large-scale installations, this is one of the most exciting retailers in New York.

Six leadership tips from Tommy Hilfiger

The legendary designer shares how to evolve a brand across several decades and international markets.

Ahead of the curve: Plus-size stores

Three retailers discuss how to successfully create collections for a broader range of sizes.

Five minutes with Frank Green’s Ben Young

We catch up with the designer of reusable, and stylish, coffee cups.

Brand that makes jackets out of plastic water bottles to open its first store

Ena Pelly is opening a bricks-and-mortar store, following success online.

Tony Bianco steps into overseas market

Shoe retailer opens its first store in China.

From the source: Cayley and Doron Ostrin, The Urge

We chat to the business helping people search the best of the internet.

The Party continues across Australia

The Party People is planning to expand its bricks-and-mortar presence this year.

From the source: Michael McDonald, Weber Australia

We talk to managing director Michael McDonald about the sensory and emotional aspects of retail and the growth of the business.

The Reject Shop and KFC call time on customer abuse

90 per cent of retail staff face customer abuse up to five times a week, report says.

Tigerlily, Ginger & Smart to be showcased at Mercedes-Benz Fashion Week

Fashion event reveals designers it will showcase in 2020.

From the source: Costi’s Seafood

Steve Costi tells Inside Retail about his new seafood concept store.

Ben Sherman returns to its roots

Menswear brand paying homage to its almost 60-year-history.


Research suggests criminal penalties won't be enough to stamp out corporate wage theft. Here's what else needs to h… https://t.co/HoYna6byVG

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Administrators are now considering bids for Harris Scarfe, after the EOI period closed on Friday #retail #ausbiz https://t.co/R1NBY1qAQT

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Australian travel business Helloworld says growth will be minimal in H2 due to coronavirus fears #retail #ausbiz https://t.co/JRxzoXab0k

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