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consumer Archives

Aussie consumers support purpose-led businesses

The value of purpose is highest for food and beverage services, recreational goods and personal care services and produc...
Four scoops of ice cream at a Ben & Jerry's store

A scoop of success: Ben & Jerry’s charts further growth in ANZ

Now that restrictions are lifting, the brand is planning to open more stores in the next 18 months.

Opinion: There’s no going back now for consumer brands

The Covid-19 pandemic is reshaping so much about the way we live, work, connect, consume and even think.

Consumer confidence falls on weak GDP figures

Households remain concerned about financial conditions.

Under the millennial influence

Stores far from dead, according to latest CBRE study.

Consumer confidence hits four-year high

Improved economic conditions boost respondents' optimism.

“Volatility is the new normal”

Highlights from day 2 of the NRF Big Show.

Watchdog concerned by rising trend of complaints

Faulty whitegoods and electronics dominate consumer's complaints.

Scorned consumers rarely come back

New research reveals six in ten of those who boycotted a brand say they still don’t use it.

Gerry Harvey ‘realistically’ happy

Veteran admits Boxing Day competition was more intense this year.

UBS: Worst quarterly consumption figures since GFC

Financial firm cuts consumer outlook.

How will your customers react to the launch of Amazon in Australia?

Retail Doctor Group uncovers some interesting insights on the e-commerce giant's local launch.

Is being 80 per cent ‘fit for business’ enough in today’s competitive world?

There are very few retail businesses that can afford to lose 20 per cent off the topline and survive.

You have to be in it to win it

Five steps to position a retail store practically.

How to build your brand’s trust economy

Consumer trust has emerged as the currency you cannot trade.

What does my KeepCup say about me?

How signalling theory impact retail in the age of the savvy consumer.

Unavoidable costs to rise, shopper’s spare cash to drop

Consumers’ discretionary income expected to decline two years in a row for the first time since 1992, with all sectors i...

Returns remain largest pain point for e-tailers

New research lists major customer gripes when shopping online.

Keeping the main thing, the main thing

So what exactly has the internet changed if not our fundamental consumer behaviour?

Overseas born consumers outspending local shoppers

The profile of the average Australian consumer is rapidly changing.