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Michelle Grujin

Michelle Grujin is vice president consumer products and retail at Capgemini Invent ANZ.

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Customer IR Pro

Be like water: How to stay relevant amid the rapid pace of change

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The meta-haze – finding value in a billion dollar virtual universe

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Sustainability IR Pro

How technology is shaping the shift to a circular economy

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Why brands are developing an appetite for cutting food waste

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Over the rainbow: How retailers are embracing inclusion beyond Pride month

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Analysis: Make omnichannel nearly omnipotent

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Leadership IR Pro

Opinion: Why retail needs to be elevated from a job to a career

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Supply chain IR Pro

Australia’s supply chains should never look the same again

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Workforce IR Pro

Why your workforce should be digitalised by now

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Store tech IR Pro

Opinion: Say hello to the new face of beauty retail

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The true cost of free returns.
Customer IR Pro

Opinion: Don’t make your returns problem an experience problem

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Supply chain IR Pro

How retailers are overcoming the tyranny of distance

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Strategy IR Pro

Opinion: Yes, retailers need an app, but they also need a strategy

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Customer IR Pro

Analysis: Meet the post-Covid Aussie shopper

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Customer IR Pro

Why big brands like Pepsi and Nike are betting on DTC

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Latest IR Pro

Opinion: Why data and real estate go hand in hand

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Customer IR Pro

7 customer trends that will redefine retail in 2021

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A new report takes a look at the key retail trends for the year ahead. Source: Bigstock
Sustainability IR Pro

Opinion: Why 2020 is the year of conscious Christmas

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Store tech IR Pro

Opinion: When retail meets virtual reality

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Latest IR Pro

Opinion: Why coming up with a Plan B is part of the future of retail

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