Michelle Grujin is retail managing director at Accenture for ANZ.
From the author
Many beauty retailers are reliant on physical experiences, but as we remain in lockdown, savvy brands are reimagining ho...
Sep 12, 2021
As lockdowns continue and e-commerce rises, retailers are also now dealing with an ever-increasing surge in returns.
Aug 16, 2021
As e-commerce ramps up and customer expectations continue to rise, it’s time for businesses to revisit their supply chai...
Jul 6, 2021
Before you even begin coding, here’s what you need to think about.
Jun 8, 2021
From Adidas to Swarovski, and Unilever, here's why the DTC strategy works for businesses both big and small.
Mar 29, 2021
From collective displacement to the dealing with the loss of tightly-held rituals, here's how customers are feeling in 2...
Feb 3, 2021
As customers begin to appreciate more about their own carbon footprint, they begin to look at buying locally sourced pro...
Dec 18, 2020
The industry has never been in greater need of timely, accurate and responsive demand monitoring and forecasting than no...
Oct 30, 2020
The Covid-19 pandemic is reshaping so much about the way we live, work, connect, consume and even think.
Oct 1, 2020