Online CX Index

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Sir the Label, Oz Hair & Beauty, Cotton On top in online checkout experience

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Snuggle Hunny, Purebaby, Sheet Society top online sustainability perceptions

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Supre, YD, Mecca rank top for overall online store experience

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Australia’s best retailers at returns: Bed Threads, The Iconic, Oroton

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Where retailers are most commonly falling short in CX

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OZ Hair & Beauty, H&M, Lululemon top Online CX Index’s dispatch and delivery experience

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Bed Threads, LSKD, Purebaby top overall experience rankings in Online CX Index

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How are Australian online retailers delivering on CX? New Index will reveal all

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