consumer behaviour Archives - Inside Retail
How COVID-19 will change consumer behaviour
Beyond the immediate crisis, retailers need to consider how consumer behaviour will change in the future.
Have older Australians been left out by e-commerce?
Our contributor examines how older Aussies shop online.
Does choice overload you? It depends on your personality – take the test
At what point does more become less?
The limbic system, the cognitive mind and the user illusion that misleads
This misconception about consumers is still rampant in retail.
“Digital natives” most likely to shop in-store
New research reveals what retail execs get wrong about today’s customers.
Consumers say sustainability should be standard: Monash
New research shows there’s little wriggle room for lax business practices.
The Ikea effect: how we value the fruits of our labour over instant gratification
Why consumers love DIY.
Brick-bait: three tricks up retailers’ sleeves to lure you back to physical shops
Even the simple act of just being welcomed at the entrance of a store can influence store loyalty, research shows.
The surprisingly rude downside to modern technology
Is new technology turning customers into modern-day monsters?
Podcast with Matt Newell, The General Store
Inside Retail chats with the retail firm’s founder and executive strategy director.