From the author
Analysis: Here’s what the future of click-and-collect looks like
Covid-19 made ordering online to pick up in person mainstream in Australia. The desire for convenience will keep it arou...
Analysis: Should retailers depend on gig workers to deliver?
With recent lockdowns driving exponential growth in online sales, Australia’s last-mile supply chains have been struggli...
Analysis: How Australian department stores can thrive in a post-Covid world
So far, Australian department stores appear to have weathered the pandemic better than their global counterparts. But wi...
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