Here is a preview of the content from the August edition of Inside Retail’s latest quarterly magazine.

It’s a jam-packed issue, but here are just a few of the highlights.

Camilla, coming up roses

How the kaftan queen has turned an increasingly crowded retail landscape to its advantage.

Future of payment? 

Inside the mysterious world of cryptocurrencies, and the early adopters who already accept them.

Understaffed

In-store staff have an enormous impact on the customer experience, but are current rostering practices falling short?

Feedback loop

What a high Net Promoter Score tells you about customer loyalty. And what it doesn’t.

Eco-warriors

How three retailers are making bricks-and-mortar stores more sustainable.

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