From the source: Alice Barbery, Universal Store

Alice Barbery isn’t one to make excuses. Shopping centre rents may be going up, and consumer confidence may be falling, but the success or failure of a retail business, the Universal Store CEO firmly believes, rests in the hands of its people. This is not altogether surprising, given Barbery’s background in educational psychology. How people learn, and how they interact, is her area of expertise, and at Universal Store she has used that knowledge to create an environment where employees are

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