Free Subscription

  • Access 15 free news articles each month


Try one month for $5
  • Unlimited access to news,insights and opinions
  • Quarterly and weekly magazines
  • Independent research reports and forecasts
  • Quarterly webinars with industry experts
  • Q&A with retail leaders
  • Career advice
  • Exclusive Masterclass access. Part of Retail Week 2021

Are stores destined to become micro-fulfilment centres?

At the height of the Covid-19 pandemic in Australia, we saw physical retail stores, except for those experiencing panic buying, become collateral damage. As people stayed in their homes, purchases became more digital than ever. As a result, online retail skyrocketed, with some retailers reporting a 400 to 600 per cent or more increase in online sales. With Melbourne back in lockdown, many retailers have had to shut their stores again. This mass shift to online retail has pushed more retailers to