telstra Archives - Inside Retail

Woolworths, Caltex payments hit by Telstra outage

Outage forced customers to use cash, frustrating shoppers.

Rebel takes home top prize at 2019 Retailer Awards

Sportswear retailer wins customer experience of the year for large businesses.

Telco giant flags retail restructure

Uncertainty hits Telstra’s retail partner.

The ‘discovery store’ is the new flagship

To compete with the masses, including copy-cats, brands are utilising the power of physical spaces to establish themselves as ‘the experts’.

NORA elects new non-executive directors

National Online Retailers Association confirms board changes at AGM last week.

The supermarket-telco connection

Why Woolworths-Telstra and Coles-Optus are both perfect matches for each supermarket chain.

Telstra makes a play for smart home market

Telstra faces a tough battle against established electrical retailers as it rolls out a new range of connected home appliances.

Preview: Inside Retail Weekly 2098

A sneak peek at what’s featured in this week’s issue of Inside Retail Weekly.

Coles, Aust Post among most influential brands list

Aussie retailers make it to the top ten on Ipsos’ Most Influential Brands list.

The importance of customer loyalty basics

When considering the bells and whistles in your loyalty program, forget the basics at your peril.