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telstra

telstra Archives

Telstra fined $50m for unconscionable conduct toward Indigenous Australians

Telstra staff manipulated credit assessments, and employed unlawful sales tactics against Indigenous Australians.

Telstra aims to take back full ownership of its branded stores

The telco owns and operates 67 stores, with another 166 stores owned and operated by licensees and 104 stores by Viva Gr...

Woolworths, Caltex payments hit by Telstra outage

Outage forced customers to use cash, frustrating shoppers.

Rebel takes home top prize at 2019 Retailer Awards

Sportswear retailer wins customer experience of the year for large businesses.

Telco giant flags retail restructure

Uncertainty hits Telstra's retail partner.

The ‘discovery store’ is the new flagship

To compete with the masses, including copy-cats, brands are utilising the power of physical spaces to establish themselv...

NORA elects new non-executive directors

National Online Retailers Association confirms board changes at AGM last week.

The supermarket-telco connection

Why Woolworths-Telstra and Coles-Optus are both perfect matches for each supermarket chain.

Telstra makes a play for smart home market

Telstra faces a tough battle against established electrical retailers as it rolls out a new range of connected home appl...

Coles, Aust Post among most influential brands list

Aussie retailers make it to the top ten on Ipsos' Most Influential Brands list.

The importance of customer loyalty basics

When considering the bells and whistles in your loyalty program, forget the basics at your peril.

Disruption and used car salesmen

Retail Doctor Group looks at a disruptor shaking up the US auto industry.

Awards deadline draws near

Retailers encouraged to get submissions in for inaugural awards, entries deadline next week.

Kevin Russell appointed new Telstra retail boss

Ex-Optus chief joins Telstra retail team.

Telstra opens Melbourne flagship

Free coffee, community pop up space and the latest products on offer at Telstra's new flagship.

Focus on flagships: Telstra Discovery Store

Brian Walker takes a tour of Telstra's flagship store.

Retail tech on show in Melbourne

Holograms and digital signage demystified at trade show.

Telstra fined over ad claims

Telco penalised more than $100,000 for misleading iPhone advertisement.

Tale of two flagships

The pace of retail technology change is evident in the latest telco flagship stores, writes Norrelle Goldring.

Telstra works to engage shoppers

Telstra launches new store concept that aims to create “digitally intimate” experience.