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Tess Bennett

From the author

News

Fast luxury: Hot or not?

Fast luxury is closing the gap between the runway and retail, but will the trend catch on?
Marketing

How Tesla drives customer connections

What retailers can learn from the ‘worst car salesmen’.
News

Sustainability as a business investment

"It's incredibly important to show you are walking the talk and not just greenwashing."
Pureplay

Emerging brands wary of discounting trap

How steering clear of discounting is proving a winning pricing strategy for retailers.
International

Dyson tight lipped on Australian store opening

Vacuum retailer unable to comment on Aussie store opening, following launch of brand’s first dedicated retail space in B...
Pureplay

‘Resilient’ Kogan must now deliver

Online retailer "needs to get some runs on the board" after disappointing ASX debut.
News

NRA’s Trevor Evans elected to federal parliament

“I come from a small business family so the interests of small businesses and retailers have always been top of mind for...
Technology

Telstra makes a play for smart home market

Telstra faces a tough battle against established electrical retailers as it rolls out a new range of connected home appl...
News

Retailers risk shareholders’ wrath in court

Law firms prepare to join the fray as drama plays out for publically listed retailers.
Department stores

Customer loyalty and failing fast

The Good Guys and Myer's CEO's on innovation and digital disruption in retail.
News

Kogan on measuring success in e-commerce

"The problem when investor markets start to look at online retail is everyone looks the same.”
Department stores

Simone Perele renegotiates DJs deal

French lingerie chain establishes direct selling model in department store giant.
News

How Naked Wines kick-started US growth

US market 'explodes' for online retailer.

Retail’s first foray into artificial intelligence

How The North Face is using AI to drive e-commerce.
News

Jurlique rolls out new store concept

Skincare brand looks to the cloud with new design.

Amex CEO: I don’t care if plastic disappears

American Express on the future of payments.

Saving Ashley Stewart

How customer centricity saved a bankrupt retailer.

John Lewis chairman: Do you speak ‘channel’ or ‘customer’?

Retailers must decide which language they speak to position their businesses for the future.
News

Kikki.K moves into Selfridges

Gift and stationery retailer opens in major British department store.