digital Archives - Inside Retail
Uniqlo mobile assistant uses Google voice recognition technology
Japanese retailer launches a mobile assistant using Google voice recognition technology.
Big W: “We lost our way with customers”
Discount department store executive talks digital strategy amid turnaround.
Best-in-class e-comm content on the digital shelf
Sponsored: Search-optimised content that resonates with consumers needs to become central to any omnichannel strategy.
Out with the old, in with the new Cue
Fashion firm continues on journey to create seamless shopping experience.
The missing ingredient in retailers’ digital transformations
It’s no good having a one-click checkout if your distribution centre system is prehistoric.
Creating an excellent customer experience
There are common threads for organisations that have moved the needle from poor customer experience towards industry leading.
Frank Lowy: Retiring was frightening
Westfield veteran has ‘no fear’ about the future of physical retailing.
Coles MD confident of second-half lift
Supermarket giant’s chief says retailer positioned for growth.
US chain targets digital growth
Discount department chain enjoys better than expected festive trade.