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Retail’s use of facial recognition raises red flags for consumers
From online browsing behaviours to in-store facial recognition, customers are becoming increasingly uneasy with how, and...
Choice lodges OAIC complaint over ‘intrusive’ facial recognition technology
Privacy regulator reviewing The Good Guys, Bunnings, and Kmart practice of photographing and storing facial impressions ...
Facing up: Choice reveals retailers scanning customer ‘faceprints’ on entry
Kmart, The Good Guys and Bunnings were found to use facial recognition technology to identify customers who enter stores...
“Mitre 10’ers care more”: Why Mitre 10 is calling on DIYers
This week Mitre 10 declared itself “the other hardware store” in a cheeky bid to bring more Australian DIYers through it...
‘The other store’ – Mitre 10 repositions itself from its giant archrival
Hardware retailer Mitre 10 has launched a new branding campaign repositioning itself against the sector’s juggernaut Bun...
Wesfarmers eyes silver linings in subscription, health and beauty
While Wesfarmers’ retail arms suffered throughout the first half, chief executive Rob Scott outlined some opportunities ...
Wesfarmers warns of more Covid disruption after first-half profit dives
The company says global supply chain disruptions will lead to additional costs of products as well as impact availabilit...
What retailers can learn from the Bunnings data breach
Who would have thought the home of lowest prices and sausage sizzles could fall victim to such a thing? Unfortunately, i...
Wesfarmers looks east due to WA’s strict border policy
Wesfarmers CEO and top executives plan to move to Melbourne temporarily due to WA's hard border policy.
Bunnings customers caught up in international data breach
US-based scheduling platform FlexBooker, which Bunnings uses to power part of its ‘Drive & Collect’ service, was breache...
Bunnings’ acquisition of Beaumont Tiles gets ACCC approval
Bunnings’ proposed acquisition of Beaumont Tiles has been given the green-light by the ACCC, which said the buy-up won’t...
Adelaide Tools rebrands ahead of expansion out of South Australia
The business was picked up by Bunnings in August of 2020, and will be launching four stores in Western Australia before ...
Opinion: How Aussie brands have shown disruptors how to adapt in a pandemic
Australian consumers say established brands such as Coles, Woolies, Bunnings and Officeworks have proven more responsive...
Wesfarmers results jump as Bunnings, Kmart and Officeworks boom
Wesfarmers has joined in the parade of businesses reaping the rewards of a strong year of trade, despite ongoing movemen...
More than a sausage sizzle: What makes Bunnings so resilient?
It’s not just the sausage sizzle that makes Bunnings an Aussie favourite. New research shows the brand’s resilience is a...
Bunnings MD Mike Schneider: “I have the best retail job in the country”
Last week, Bunnings managing director Mike Schneider chatted with Paul Zahra, Australian Retailers Association CEO, abou...
Opinion: Do we need smarter big box stores?
When done well, technology can make shopping experiences better, but when it comes to large-format stores that are known...
Five key takeaways from Wesfarmers’ strategy day
Here's what the leaders of Bunnings, Officeworks and Kmart Group had to say about where their businesses are headed.
Retail appointments of the week
Beaumont Tiles executive chairman farewells family business; Scentre Group hires customer experience director; Bossini a...
Bunnings snags Beaumont Tiles in latest acquisition play
The business' management team will remain in place to continue its 61-year history, should regulators approve the move.
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