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Exclusive insights from Kmart Group’s head of store design
Ahead of his upcoming presentation at Online Retailer in Sydney this month, Mark Staton shared his thoughts on the chang...

Retail’s use of facial recognition raises red flags for consumers
From online browsing behaviours to in-store facial recognition, customers are becoming increasingly uneasy with how, and...

Choice lodges OAIC complaint over ‘intrusive’ facial recognition technology
Privacy regulator reviewing The Good Guys, Bunnings, and Kmart practice of photographing and storing facial impressions ...

Facing up: Choice reveals retailers scanning customer ‘faceprints’ on entry
Kmart, The Good Guys and Bunnings were found to use facial recognition technology to identify customers who enter stores...

A space for young people to dream: Inside Kmart’s school makeover
This week, Kmart delivered a makeover to Bowen College, a school for underprivileged young Sydneysiders.

Kmart denies rumours of switch to self service only
Kmart has since confirmed that it “will always have” the option of manned checkouts available for customers who want the...

Wesfarmers eyes silver linings in subscription, health and beauty
While Wesfarmers’ retail arms suffered throughout the first half, chief executive Rob Scott outlined some opportunities ...

Wesfarmers warns of more Covid disruption after first-half profit dives
The company says global supply chain disruptions will lead to additional costs of products as well as impact availabilit...

Analysis: Now that lockdown’s over, what’s next for Covid’s retail winners?
Stepping up in lockdowns and panic-buying mayhem has given traditional retailers a ‘progressiveness dividend’. But they ...

Kmart expands doll line up to include Guide Dog Handlers
Kmart chief executive John Gualtieri said inclusion and representation are incredibly important, not just for children w...

All in: Why General Pants, Lululemon and Kmart are investing in mental health
General Pants CEO Sacha Laing wrote an open letter to the Australian retail industry, encouraging the sector to collecti...

Kmart celebrates launching 52 K Hub stores across Australia
The stores were first conceived as way to turn underperforming Target sites into more profitable Kmart locations.

Working from home boosts half-year sales at Bunnings, Kmart and Officeworks
Wesfarmers has shared in the impressive retail results pouring in following the past six months.

Kmart’s next turnaround? Digital
Analysts see the retailer’s recent partnership with Catch as a much-needed boost to its digital capabilities.

Kmart launches on Catch marketplace today
Customers click and collect through a select number of Target or K Hub stores.

Why forward-thinking retailers are finally becoming more inclusive
Kmart has just joined a growing list of retailers offering products for people with disabilities.

Bunnings, Officeworks start FY21 off with a bang for Wesfarmers
While Kmart Group limps into the new financial year.

Kmart just launched an AR tool. But do customers really use them?
AR seems perpetually stuck on the list of tech trends to watch. That could be about to change.

Wesfarmers, Ikea offer support payments to displaced Victorian staff
Retailers pledge to continue paying staff that are unable to work due to Covid-19 restrictions on trade.

Officeworks and Bunnings soar in second half
Customers working from home strengthen Wesfarmers' sales growth.