Specsavers set for digital future

specsaversSpecsavers has chosen Accenture to help manage its technology as the high street optician prepares to become a digital business.

Under the five year deal, Accenture will provide Specsavers with application maintenance, development, testing and infrastructure monitoring services across its IT landscape in 10 countries: Australia; Denmark; Finland; Ireland; New Zealand; Norway; Sweden; Spain; the Netherlands; and the United Kingdom.

The goal of the project, which includes helping Specsavers consolidate its existing technology landscape and support the useful life of legacy applications, is to provide the eyewear retailer with a more manageable application portfolio, with decreased risk and enhanced business services, and enable the company to focus on its goal of becoming a digital business.

“Providing our customers with a great experience is at the heart of everything we do,” said Phil Pavitt, global CIO of Specsavers.

“We want to deliver a superior service and make it easy for people to interact with us. By delivering cost savings and efficiencies, Accenture will help us provide our customers with an enhanced experience.”

The agreement is designed to help Specsavers reduce operating costs, improve speed to market, and increase the quality of its products and services.

“Consumers expect to be able to buy seamlessly from a retailer across any channel and at any time,” said Matt Prebble, MD of Accenture’s retail practice in the UK and Ireland.

“We look forward to helping Specsavers reduce application and technology deployment times by providing continuous service improvement and enabling them to accelerate their move to digitize their business.”

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