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Newsflash: there’s no longer a retail status quo

Imagine that e-commerce is the primary method of shopping for Australians. It is the most common way for people to purchase their groceries, clothes and services. It has been for decades.  In the background, there has been a small but strong groundswell of retail businesses that are starting to use physical shops to sell their products. Slowly but surely, they are building shops and malls to house products for customers to purchase. They are banking on the fact that people will soon prefer