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Inaugural retail awards keynote speaker announced

Peter BirtlesSuper Retail Group CEO, Peter Birtles, has been announced as keynote speaker for the inaugural Retail Customer Excellence Awards, to be held in May.

A collaboration between Inside Retail and Association and Communications Events, organisers of the Total Retail & Payments EXPO conference, the event aims to raise the profile of Australian retail businesses who place the customer at the core of everything they do, says event manager, Catherine van der Meulen.

“We are experiencing a dynamic, ever-evolving retail landscape where technology has taken centre stage,” said Meulen. “These awards shift the lime light to the people of the businesses who create lasting and memorable experiences for their customers every day.”

The full list of Retail Customer Excellence Awards categories is below:

  1. Customer centricity excellence award
  2. In store Customer Experience Award
  3. Online Customer Experience Award
  4. Omni-channel Customer Experience Award
  5. In store Technology Implementation Experience Award
  6. Loyalty Program Experience Award
  7. Personalisation Excellence Award
  8. Customer Excellence Team Award
  9. Responsible Impact Excellence Award
  10. In store Theatre Experience Award

More information on The Retailer Customer Excellence Awards can be found at

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