2015: What’s in store

While e-commerce is gaining rapid momentum globally as the fastest growing sales channel, it is still the physical store environment that continues to drive the biggest proportion of sales. With this in mind, how is the physical store environment reinventing and what will this look like in the next 12 months? As this year’s World Retail Congress highlighted, best practice retailers are focused on driving return on investment through return on experience. As one delegate tweeted, this increasin

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