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Why being a good leader is all about putting people first

In this profit-driven world we live in today, it’s no surprise that sales, margins, shareholder return and revenue is at the forefront of most leaders’ minds. It is true that performance and profit is essential for businesses in order to allow for reinvestment, innovation and growth. However, an area that can often be overlooked is not one solely found on a spreadsheet, it’s people — with research showing that organisations where people feel engaged are 21 per cent more profitable. G