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data privacy

data privacy Archives

Everything you need to know about retail’s facial recognition fiasco

How is facial recognition being used in retail stores and why is it so controversial? We spoke with consumer behaviour e...

Retail’s use of facial recognition raises red flags for consumers

From online browsing behaviours to in-store facial recognition, customers are becoming increasingly uneasy with how, and...

How to walk the fine line between privacy and personalisation

To make the most of what you collect from your customers, you must understand what value personalisation holds for them,...

Retailers cannot ignore consumer concerns over data privacy

Most consumers know retailers collect their personal data, but want greater transparency.

Aussies say they are getting a raw deal with data sharing

Retailers on notice to improve service with data insights.

Retailers at risk of class actions for data breaches

New data breach legislation to have big impact on retail sector.