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Everything you need to know about retail’s facial recognition fiasco

On Tuesday, the Australian government’s privacy watchdog opened an investigation into retail giants Bunnings and Kmart over their use of facial recognition technology in stores.  The move followed a complaint by the consumer advocacy group Choice, which called the technology invasive and unwarranted. The complaint also named The Good Guys, which has since paused its use of facial recognition in stores.  While the outcome of the investigation is still uncertain – Bunnings and Kmart main