click and collect
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Have you missed the click-and-collect train?
The pandemic has supercharged the uptake of in-store pickup programs, demonstrating several benefits that your business ...
Analysis: Here’s what the future of click-and-collect looks like
Covid-19 made ordering online to pick up in person mainstream in Australia. The desire for convenience will keep it arou...
Repco: Introducing Australia’s best customer service team
Automotive retailer Repco has nearly a century of industry experience under its belt, so it should be no surprise that t...
Covid fast-tracked e-commerce by five years. Here’s how to catch up
After experiencing five years of e-commerce growth in a matter of months due to the pandemic, retailers and brands need ...
Picking up new habits during Covid-19
Will consumers' COVID-19 shopping habits stick around post-recovery? Contributor Justin Dery argues yes.
Myer relaunching click-and-collect in anticipation of Mother’s Day shopping spree
Rising online sales have become a double-edged sword as retailers grapple with the delivery bottleneck.
Why the retail store is here to stay in Australia
As the wave of retail failures picks up steam, our contributor makes the case for the future of stores.
Click-and-collect isn’t a digital strategy, it’s a customer experience initiative
How to get click-and-collect right before the Christmas rush.
Priceline launches click-and-collect in time for Christmas
Customers can buy online and pick-up in-store two hours later.
“We’re a bit behind”: More Aussie retailers need to offer click and collect
Many businesses still haven't bridged the gap between online and offline.
Bunnings one step closer to launching full e-commerce offering
Hardware chain to launch fully transactional site in next 18 months.
Ikea extends online shopping to Sydney
Swedish furniture retailer continues online roll-out.
Greencross says it can resist Amazon
Pet care retailer bullish after strong trading, CFO departs.
Oroton’s uncertain future
Embattled retailer becomes latest to invest in digital, will it make a difference?
Woolworths rolls out national ‘pick up’ service
Supermarket giant lays down gauntlet to Amazon, launches national 'first'.
Supercheap Auto unveils national flagship
Super Retail Group's auto-arm is gearing up for the future, doubling down on digital experience.
The future of physical retail stores
If the shop assistant has to call another store to check if an item is available, that retailer is already failing.
Topman follows suit with e-commerce launch
Global fast-fashion chain follows sister brand's digital play.
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