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click and collect

click and collect Archives

Have you missed the click-and-collect train?

The pandemic has supercharged the uptake of in-store pickup programs, demonstrating several benefits that your business ...

Analysis: Here’s what the future of click-and-collect looks like

Covid-19 made ordering online to pick up in person mainstream in Australia. The desire for convenience will keep it arou...

Repco: Introducing Australia’s best customer service team

Automotive retailer Repco has nearly a century of industry experience under its belt, so it should be no surprise that t...

Covid fast-tracked e-commerce by five years. Here’s how to catch up

After experiencing five years of e-commerce growth in a matter of months due to the pandemic, retailers and brands need ...
Image of person typing on a laptop

Picking up new habits during Covid-19

Will consumers' COVID-19 shopping habits stick around post-recovery? Contributor Justin Dery argues yes.

Myer relaunching click-and-collect in anticipation of Mother’s Day shopping spree

Rising online sales have become a double-edged sword as retailers grapple with the delivery bottleneck.

Why the retail store is here to stay in Australia

As the wave of retail failures picks up steam, our contributor makes the case for the future of stores.

Priceline launches click-and-collect in time for Christmas

Customers can buy online and pick-up in-store two hours later.

“We’re a bit behind”: More Aussie retailers need to offer click and collect

Many businesses still haven't bridged the gap between online and offline.

Bunnings one step closer to launching full e-commerce offering

Hardware chain to launch fully transactional site in next 18 months.

Vinomofo turns warehouse into wine shop

Online wine retailer opens 'urban cellar door'.

Whole Foods offers 30 minute online pickup

Amazon focuses on fresh food offer.

Ikea extends online shopping to Sydney

Swedish furniture retailer continues online roll-out.

Greencross says it can resist Amazon

Pet care retailer bullish after strong trading, CFO departs.

Oroton’s uncertain future

Embattled retailer becomes latest to invest in digital, will it make a difference?

Woolworths rolls out national ‘pick up’ service

Supermarket giant lays down gauntlet to Amazon, launches national 'first'.

Supercheap Auto unveils national flagship

Super Retail Group's auto-arm is gearing up for the future, doubling down on digital experience.

The future of physical retail stores

If the shop assistant has to call another store to check if an item is available, that retailer is already failing.

Topman follows suit with e-commerce launch

Global fast-fashion chain follows sister brand's digital play.