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Retail spending up, online spending slows
Latest reports by the ABS and NAB suggest consumer confidence is returning.
Trust still a hurdle for online-only retailers
New research reveals that online-only retailers like Asos and The Iconic are least trusted by consumers.
When was the last time you measured your customer service?
Why are retailers focused on 'experience' when they can't get basic customer care right?
Amazon announces dates for major shopping event, Prime Day
Australian shoppers, who have only recently been able to sign up for Amazon’s free shipping and loyalty program, Prime, ...
Customers struggling with returns are losing thousands
Survey: Two-thirds of shoppers aren't returning low-value items.
‘Price and lack of range’ spurns Aussie Amazon shoppers
Report: Most popular shopping categories confirmed in new research.
From the source: Luke Longo, CEO, Aquila
We chat with the heritage menswear firm's chief executive.
Warnings of ‘online catastrophe’ in domain name shake-up
Dispute between domain body and members could impact anyone with a website.
$31b lost via ‘office shoppers’
Shopping online during work hours costs businesses, according to research.
Cryptocurrency e-commerce store launches
Entrepreneur bets on long-term future of digital currencies.
Frank Lowy: Retiring was frightening
Westfield veteran has 'no fear' about the future of physical retailing.
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