leadership Archives - Inside Retail
Inter Ikea names new leader as long-term CEO steps down
Head of Ikea franchising to lead the business moving forward.
True leadership is not a “yes” brigade
Opinion: A true leader should not be held to the old guard’s ways.
Four types of ‘pseudo’ leadership and how to avoid them
Four types of leaders who wield ‘pseudo authority’.
Retail learnings from the vision and legacy of Apple
Brian Walker on why many retailers try to copy Apple in their shop designs yet fall short in the actual implementation.
Any elephants in the room?
For all the projects, training schemes, improvement programmes and fast-track systems, retail still finds itself as a last resort to prospective employees.
When was the last time you measured your customer service?
Why are retailers focused on ‘experience’ when they can’t get basic customer care right?
Why Australian organisations can outperform European peers in tackling modern slavery
How will Australian companies fare when the Australian Modern Slavery Act comes into effect later this year?