From false optimism to moments of honesty: The Big Show wrap-up

The 2019 Big Show opened with the head of the NRF, Matt Shay, re-quoting Mark Twain’s famous phrase “rumours of my death have been greatly exaggerated” in reference to the so-called retail apocalypse that was meant to have decimated the industry. But I’m pretty sure no one forecast retail – or commerce – dying. Rather, the retail apocalypse was all about a change in the distribution model that drives this industry from physical stores to a fragmentation of channels. And this has kill

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