Contactless click and collect, number plate recognition technology and a queue tracking tool are just some of the major tech innovations rolled out at Dan Murphy’s and BWS in the last 12 months. And that’s just for the car pick-ups. BWS has also recently introduced a tool for in-store teams to assist customers in selecting the perfect wine for their needs. “It’s really only a few weeks old now, I’m really excited about it,” said Claire Smith, general manager D
