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How Incu is bringing the store experience online

Incu
Not content with the level of customer interaction in the digital shopping offer, Australian fashion retailer Incu is getting staff involved in a new virtual shopping experience that’s designed to mirror the bricks-and-mortar experience.  Through a partnership with virtual shopping platform Hero, Incu is inviting customers to log in to their nearest Incu store via their smartphone and connect with a team member via live video chat, text and messaging to support their shopping journey.&nbs