Report: Tech-savvy and price conscious millennials are changing the world of retail.
Stores far from dead, according to latest CBRE study.
New stores hint at LVMH-owned cosmetics retailer’s future design direction.
New research lists major customer gripes when shopping online.
Research shows ‘Baby Boomers’ care most about product quality, customer service and complaint handling.
The third and final instalment of Brian Walker and Vikki Weston’s series on retail strategies to engage millennials.
In Los Angeles, the Westfield World Retail Study Tour got some unique insights into the mindsets of the new customer.