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Super Retail Group pilots internal AI assistant
AI assistant helps team members with internal support enquiries.
Company heads split on AI business case
Retail leaders unsure over the future of human and machine partnerships.
What is it that retail is trying to achieve through technology?
The prevailing attitudinal mindset between AI and HR is reflected in financials, where one is seen as an asset and the o...
Can the world’s megacities survive the digital age?
Shopping centres once thrived in megacities, but have now lost their competitive advantage.
Apocryphal Now: Don’t let the facts get in the way of a good story
Before embarking on the search for the holy grail, retailers should focus on the things that matter most.
Artificial intelligence in retail
You don't need much AI to work out that different climates means different jackets.
Beyond the gimmick: The AI future of Domino’s
The future of AI looks set to be far more than just a prevalence of chatbots, as retailers begin to embrace new forms of...
What we can learn from Siri and Alexa
Why are all the major tech companies - Apple, Google, Microsoft, and Amazon - pouring an incredible amount of resources...
Retail’s digitisation not all flash in the pan
Tech transformations are less about the sexiest gadgets and more about the unglamorous refinement of a company’s operati...
The elusive root of success
Why trying to discover the ‘magic formula’ for business success is futile.
Three key retail trends from the NRF Big Show
Tess Bennett recaps the key themes from the annual National Retail Federation Convention and Expo.
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