Department store Myer says sales and profit are continuing to grow despite the challenging economic environment, with its online business continuing to strengthen.

In a trading update issued today based on unaudited accounts, the company said it expects to report a 12.5 per cent increase in sales to $3.4 billion for FY23 and a full-year tax-paid profit somewhere between $69 million and $73 million. While that projection marks an increase of up to 21 per cent year on year, it is less than a Refinitiv forecast of $88.5 million, leading to a decline in its share price in Tuesday trading.

Online sales accounted for 20.5 per cent of the company’s turnover. A 4.5 per cent fall in FY23 reflected increased online shopping when physical stores were closed due to Covid-related restrictions during the previous comparable period. Online sales in FY23 are up 163.2 per cent on FY19, the last full trading year prior to the advent of the pandemic.

Myer said overall second-half sales extended 0.4 per cent despite a “deteriorating” trading condition while tax-paid profit for the half is expected to range between $4 million and $8 million.

CEO John King said the business continues to “tightly” manage costs, inventory and cash to ensure a strong balance sheet as it begins its new calendar year.

“Myer’s Customer First Plan has continued to deliver both positive sales growth and positive profit growth in FY23, despite the prevailing macroeconomic headwinds that have buffeted the retail sector throughout the second half.”

King will retire in the second half of FY24 and return to the US. The company has engaged search firm Egon Zehnder to recruit his replacement.