Robots in retail: Balancing automation with the human touch

Technology continues to evolve at a rapid pace and this is nothing new to all in retail. Robots are increasingly finding their place in the sector, offering substantial improvements in both operational efficiency and customer experience. It’s crucial to understand, however, that these machines are not meant to replace human workers but rather to support them.  In an industry where customer service and emotional engagement is more critical than ever before, this collaboration between h

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