ng orders streamline processes, reduce costs and significantly improve efficiency. Robots can handle repetitive tasks with speed and precision, removing human error and allowing employees to focus on more complex problem-solving and management activities. As demand for faster order fulfilment grows, robotic automation becomes essential for maintaining a competitive edge. The rise of distributed warehousing Distributed warehousing is transforming supply chain logistics. Strategically positioning smaller warehouses closer to customer bases, brands can enhance delivery reliability, lower shipping costs and boost customer satisfaction. With fast shipping now an expectation rather than a perk, reducing transit times has become essential. Cybersecurity: A growing priority With the increased use of technology in supply chains, more brands are investing in cybersecurity to protect themselves from potential cyberattacks. The rise of data breaches and cyber threats highlights the importance of implementing robust security measures to safeguard sensitive information and maintain customer trust. Solutions such as secure cloud storage, multi-factor authentication and regular system audits are no longer optional but necessary for ensuring resilience and long-term success in the digital age. Multi-courier models for cost efficiency Leveraging a multi-courier model is becoming best practice for cost-effective and reliable shipping. Different couriers excel in different areas; one might offer competitive rates for rural deliveries, while another provides superior service in metro areas. By partnering with multiple courier services, companies can optimise shipping costs and ensure consistent delivery performance. Advanced shipping software can further streamline this process by dynamically selecting the best courier for each shipment. Supply chain diversification With Trump back in the White House and threatening changes to import taxes and trade policies, brands around the world are rethinking their supply chain strategies. In response to potential challenges, companies that trade in the US may choose to diversify their supplier base or explore near-shoring options. For example, US businesses facing higher import duties have sought to shift production to countries like Vietnam, India, or Japan, or relocate manufacturing closer to home. This approach not only mitigated risks associated with tariffs but also strengthened supply chain resilience by reducing reliance on a single region. Embracing eco-friendly practices As consumers become increasingly conscious of their environmental impact, sustainability is becoming an important factor in supply chain management. Brands are adopting eco-friendly practices such as using recycled materials for packaging and reducing waste throughout the supply chain. Additionally, initiatives like carbon-neutral shipping and renewable energy-powered facilities demonstrate a commitment to environmental responsibility. These efforts not only appeal to eco-conscious consumers but also align with regulatory trends pushing for greener business practices. Conclusion The supply chain of 2025 and beyond is all about innovation, flexibility and sustainability. Businesses that leverage advanced technologies, diversify their operations and balance efficiency with environmental responsibility will set themselves apart. With customer expectations reaching new heights, staying ahead means keeping up with these trends and investing strategically. By embracing these changes, brands can build supply chains that are not only resilient but also fuel growth and enhance customer satisfaction. This story is from Inside Retail’s 2025 Australian Retail Outlook, powered by KPMG. Download the full report here.