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Five lessons from award-winning retailers

From fashion, footwear and furniture, to pet supplies and automotive parts and services, the winners of Inside Retail’s 2021 Retailer Awards reflect the incredible diversity of the retail industry. And while each business stands out for their own achievements, whether an amazing store design or customer service team, they have a few key strategies and core beliefs in common.  Here are five lessons from the winners that you can emulate in your own business.  1. Make decisions based on