multichannel
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Analysis: Stop forcing your customers to switch channels
Retailers need to focus on making it easy for customers to buy from them, on- or offline.

Out with the old, in with the new Cue
Fashion firm continues on journey to create seamless shopping experience.

How to win the convenience war
In the battle to win the hearts, minds and wallets of consumers, the fight is over convenience.
Multi-channel ‘the only way’
Online specialist challenges Australian retailers to think about the value proposition.