COVID-19
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Small businesses condemn government’s dobbing hotline
Small businesses have spoken out against the federal government’s new hotline for employers to report job seekers who re...

“Devastating blow”: Victoria returns to lockdown
“Unfortunately, some of the horrors of 2020 continue,” ARA boss Paul Zahra said.

Retail news around the globe
Starbucks supports Covid-19 vaccine delivery; H&M opens Arket store in China; Shiseido to offload consumer business; and...

‘Panic-buying’ events are the new normal; here’s how supply chains have adapted
Any induced shortages will be short-lived. In fact, by the time you read this, the fuss might be over.

How travel bans will impact luxury retailers this Lunar New Year
Chinese consumers account for a significant portion of the global luxury market. What will happen when they stay at home...

Brisbane’s lockdown ends tonight, masks mandatory in retail for next 10 days
Brisbane will end its three-day lockdown at 6pm on Monday 11, after the state recorded its third straight day with zero ...

Brisbane enters three-day lockdown, businesses to close for the weekend
Food vendors will be limited to take-away, while other businesses will be forced to close.

The role of the retailer in a mask mandate
Retail staff in Greater Sydney are getting to grips with new mask requirements, but how much responsibility falls on the...

What retailers need to consider for their lockdown contingency plan
The Party People CEO shares his lockdown contingency plan.

Navigating the perfect storm: Social distancing and the collapse of tourism
How are shopping centres finding new ways to deal with the restrictions that the pandemic has brought to the retail land...

How the world’s oldest bookstores are surviving during Covid
These beloved bookstores may have been around for decades — centuries in some cases — but now they're finding new ways t...

A Covid Christmas party: the planner’s guide
The dos and don’ts of planning a Covid-safe Christmas party for the office.

Service trumps all in post-Covid retail world
Customer service has become the main driver of retail sales and brand loyalty in the post-Covid Australian retail world....

Here’s what a Covid Safe comms strategy looks like
Customers want to know what you’re doing about hygiene, product availability, staffing levels and opening hours: tell th...

Eased Victorian restrictions will help retailers across the country: ARA
However, Christmas period likely to be impacted by restricted retail.

Retail sector urges Vic Gov to revisit roadmap
Retail industry groups are pleading a case for a faster reopening in Melbourne.

More than half of Vic retailers glad restrictions weren’t eased, survey shows
Many do understand it will be ‘extremely difficult’ to survive the next few months.

Most Melbourne stores to remain shut until October 26
Retail faces another seven weeks of store closures under Victoria's cautious plan to ease restrictions.

Stood down staff at risk of losing JobKeeper come September
Though the government's paid pandemic payments will be made available to all states.