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SDA: Thousands of retail workers suffering abuse

The Shop, Distributive & Allied Employees’ Association (SDA) has called on retailers and the public to consider the welfare of retail staff, following concern that an increasing number of retail employees are suffering abuse from customers. According to an online survey of more than 5000 retail workers released by the SDA earlier this week, 44 per cent of employees have experienced customer violence or abuse in the last 12 months. The union undertook the survey after receiving an increasin