In the latest interview of the Retail Insights podcast series, we talk to Evan Hutton , managing director of Williams-Sonoma Australia . Evan describes the influence of the heritage of Williams-Sonoma brand and how it impacts on the current operations and approach to business.
Williams-Sonoma is a leader in omnichannel retailing worldwide. A key to its success is putting the customer experience at the forefront. There have been some challenges in launching the brand in Australia and Evan describes how theses obstacles have been overcome. Williams-Sonoma is kicking goals in the Australian retail market and will no doubt continue to grow.
Listen to the podcast below:
