From omnichannel excellence to personalisation and product development, savvy retailers all around the world have accelerated their digital plans to meet customers’ rising expectations in the past 18 months.  Inside Retail recently hosted a webinar with Tumi vice president Adam Hershman, Zalora corporate affairs director Christopher Daguimol and Imran Khan, consumer goods and retail industry director at Salesforce.  During the session, the executives discussed what modern retail success look