Australian-grown e-commerce agency MindArc has spent 14 years building and growing its portfolio of enterprise retail clients. It has earned Shopify’s prestigious Platinum-tier Partner status and is now celebrating its new well-earned tier partner status.
As one of only 12 agencies worldwide to achieve this recognition, MindArc now offers retailers access to Shopify’s highest enterprise support and service level.
This milestone achievement validates MindArc’s ability to build and scale some of Apac’s fastest-growing or largest retail merchants. Working in the field of personalisation, omnichannel experience, loyalty and systems integration, MindArc has worked with more than 250 brands, championing the Shopify platform and navigating complex and unique tech stacks and business models to support strong year-on-year growth for its clients.
Deep experience in enabling Shopify for scale
MindArc’s dedication to empowering Australian retailers has been fostered by pushing and expanding the capabilities of the Shopify platform. With deep expertise in integrating data across a number of systems, including enterprise resource planning (ERP), warehouse management systems (WMS) and customer relationship management systems (CRM), MindArc allows retailers to accelerate their operational efficiency while focusing on designing and delivering memorable shopping experiences for the consumer.
“At MindArc, we’ve spent over a decade refining our craft in delivering retail technology and e-commerce services,” said Sean Pieres, director and co-founder of MindArc.
“Our partnership with Shopify has been transformational in our ability to deliver best-in-class systems for our clients, enabling our team with more effective tech and resulting in happier customers. Shopify’s commitment to innovation is second to none, releasing over 100 new features every six months – it keeps us busy and keeps the retailers at the forefront of technology – with a net result of a truly engaging retail consumer experience,” he said.
This milestone solidifies MindArc’s position as a force behind the digital success of ambitious Australian brands, showcasing unmatched expertise in Shopify solutions. Through a deep understanding of Shopify’s capabilities and a commitment to achieving client goals, MindArc has consistently delivered transformative results. Some case studies are listed below…
For Archie Rose, MindArc’s digital transformation led to a 12 per cent increase in revenue and a 46 per cent surge in event bookings. Strand benefited from a streamlined checkout experience, resulting in a 70 per cent uplift in customers reaching checkout and a 35 per cent boost in session conversions. White Fox partnered with MindArc to migrate to Shopify Plus, boosting order capacity by 1500 per cent, breaking its highest revenue day in the first week, and enabling rapid growth.
“Strand has worked with the MindArc team for over three years,” said James Gill, head of e-commerce trade & merchandising at Strand. “
“They have consistently advised, delivered, and supported major initiatives across the business, including our website re-platform to Shopify, our international expansion into the UK market, and the introduction of a virtual assistant across our stores. The partnership continues to thrive, with MindArc continually adapting its operating rhythm to meet our evolving needs. Its approach to each project is exemplary, particularly in areas like budgeting, forecasting, and communication.”
MindArc has also leveraged Shopify’s Hydrogen/Oxygen products to enable headless/composable commerce (think best-of-breed choices of technology fitting together in a neat puzzle) and helped retailers expand their footprint in the global marketplace (using Shopify Markets).
“MindArc’s recognition as a Shopify Platinum Partner in ANZ highlights its exceptional commitment to commerce innovation and excellence,” said Hannah Udina, head of partnerships Apac Shopify. “Together, we’re empowering brands to navigate digital transformation and drive growth on the Shopify platform, ensuring long-term success in an increasingly complex market.”
MindArc’s expertise goes far beyond e-commerce websites. By leveraging Shopify’s Point of Sale (POS) system and other best-in-class telecommunication technology, the team has helped brands bridge the gap between online and in-store experiences, enabling customers to move seamlessly between touchpoints.
MindArc’s new status as a Shopify Platinum Partner marks an exciting milestone for commerce in Australia and New Zealand. It ensures businesses in our region have access to a partner that not only understands the nuances of the local market but also brings global insights and capabilities to the table through our strong relationship with Shopify. For businesses ready to push boundaries and redefine their commerce potential, MindArc offers support to help your organisation unlock the best Shopify has to offer.
To celebrate this milestone, MindArc is offering an exclusive opportunity to the first five retailers with a turnover of $20 million or more who reach out. These businesses will gain access to MindArc’s one-time offering: a complimentary Shopify package valued at $40,000, specifically designed to lay the foundation for seamless digital transformation. Through a series of tailored workshops and analysis, we’ll map out your MoSCoW requirements, integration points, system architecture, and app stack to ensure your commerce ecosystem is built to scale. This package also includes a total cost of ownership calculator, Shopify business case, and partial subscription coverage to help you make confident, data-driven decisions in your migration to Shopify. Contact MindArc today to redeem your offer and to learn more about how we can help you achieve your digital transformation goals.
MindArc is a Sydney-based e-commerce technology business founded in 2010 with a vision to service and build fast-performing, scalable and beautiful commerce experiences,
MindArc has worked with over 250 clients, including ASX-listed ResMed, Capral, Accolade Wines, King Living, Strand, 1001 Optical, Citizen Watches & White Fox to help deliver world-class e-commerce consumer experiences.